Competing at a high level within the global marketplace requires a business strategy that is flexible and optimized to meet the requirements of modern consumers. The key for corporate management staff is in understanding their customers' behaviour and having accurate information regarding their behavioural trends at their disposal for fast proactive decisions. One Florida-based organization is now equipping modern companies with that very capability via innovative people count technology.
CountWise is a recognized leader within the people counting sector. Their technology is in use across a plethora of organizations, from publically owned entities to privately owned businesses around the globe. Devised to help clients meet their operational targets within their particular field, CountWise solutions utilize military-created shape recognition and motion detection to provide a people count solution that is unparalleled in terms of accuracy, consistency and ease of use.
When implemented within the retail sector, the company's tools are utilized primarily for converting visitors to customers by optimizing staff scheduling and studying customer response to marketing campaigns to determine how best to meet the demands of the modern consumer.
The company's solutions are also present in regional transportation hubs, where people count technology has become a vital component in planning transit routes, scheduling the frequency of public transport and forecasting ridership requirements at certain times of the day in order for senior managers to implement strategies that will provide the requisite services for lager influxes of traffic. CountWise solutions also provide a valuable safety mechanism for public transportation systems operators, as they allow staff to monitor overcrowded platforms and assure passenger safety by providing extra on-site personnel during busier periods.
Within the company's catalogue of innovative solutions, clients can find a range of distinct solutions, each engineered to help clients to optimize specific areas of their organization.
Consider for example their Q-Count solution, the world's first multi-lane video based platform designed to assess, control and meet in-house queuing challenges. Q-Count provides company decision-makers with information related to the number of customers waiting in checking lanes, and actively tracks customer wait time to provide a system of benchmarking that allows organizations to eliminate bottlenecks by improving staff scheduling systems. The Q-Count solutions provides an in-built application for alerting staff when waiting times in queues exceeds preset limits, therefore offering a superb tool for increasing customer satisfaction.
Q-Count has been created by the specialists at CountWise to resolve the logistical challenges associated with a plethora of queue types including linear queues where customers stand single-file in line and exhibit first in, first out behaviour characteristics, cloud queues where customers adopt a loose formation adjacent to cash registers, and parallel queues where wait times are limited by the performance of in-house staff as well as the behaviour of other customers in line.
Implementation of a Q-Count unit is simple as the product is easy to install and can operate seamlessly while completely unattended, therefore saving organizations money on specialist resources while helping to improve the overall experience of their customers.
Offering exceptional access to a range of key performance metrics, people count solutions offered by CountWise provide a window into your company's core functionality. To attain maximum visibility in to your organization's operations and discover a range of tools designed to maximize operational efficiency, speak to one of the specialists to CountWise today.
About CountWise:
CountWise specializes in providing people-traffic monitoring solutions to a wide-variety of both public and private companies. Their product suite provides actionable customer data that helps companies to enhance the effectiveness of their operational practices for improved levels of organizational efficiency and thus higher profits. For more information, please go to CountWise.
CountWise is a recognized leader within the People Count sector. For more information on People Count Solutions visit, www.countwise.com.
08 Aug, 2011
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Source: http://goarticles.com/article/Countwise-People-Count-Solutions-That-Help-To-Resolve-Operational-Dysfunction/5115953/
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